Make A Claim
Services
at-fault
AT-FAULT CLAIMS

Facing an at-fault incident? Let us take the stress out of it. We can help you navigate the claim, understand what's needed, and work with your insurer for a clear path forward.

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not-at-fault

Not at fault? We'll handle recovering repair costs, rental car fees, and other expenses directly from the at-fault insurer. This protects your no-claim bonus and saves you hassle.

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injury
PERSONAL INJURY CLAIM SUPPORT

We connect you with experienced legal professionals who can guide you through the complexities of personal injury claims to safeguard your rights.

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courtesy-car
COURTESY VEHICLES

Stay mobile while your car's repaired. Arrange a replacement vehicle with us, and if you're not at fault, you could get a free courtesy car, often a similar model to yours. Don't let car repairs slow you down - contact us today to arrange your replacement vehicle!

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assessment
VEHICLE ASSESSMENT

Thorough inspection and documentation of vehicle damage are crucial for accurate repair estimates. Our certified technicians ensure all damages are documented and provide a transparent repair plan for your vehicle.

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tow
TOWING & RECOVERY

Prompt towing from the accident scene to a secure location for assessment. Our reliable towing service ensures your vehicle is safely transported. We're available 24/7 to provide swift assistance when you need it most.

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FAQs

How does Crash Solutions streamline the process after a car accident?

At Crash Solutions, we manage both your insurance claim and vehicle repairs from start to finish. Our goal is to provide a seamless, stress-free experience by handling all coordination with your insurer and our network of trusted repairers, allowing you to focus on getting back on track.

Will Crash Solutions communicate directly with my insurance company?

Yes, absolutely. Our team will handle all necessary communication and paperwork with your insurance provider on your behalf. We aim to take the hassle out of the claims process, ensuring a smooth interaction between all parties involved.

Does Crash Solutions assist with personal injury claims?

While our primary focus is on vehicle claims and repairs, we can provide assistance or direct you to appropriate legal professionals who specialise in personal injury claims should you or anyone else involved in the accident have sustained injuries.

Can I get a replacement vehicle while my car is being repaired?

Depending on your eligibility and the specifics of your accident (especially if you're not at fault), we can arrange a suitable replacement vehicle for you. This ensures you remain mobile and minimises disruption to your daily routine while your car is undergoing repairs.

What information do I need to provide to Crash Solutions to begin?

To get started, head to the Make A Claim page and submit details about the accident (date, time, location), information about the other parties involved (if any), your vehicle details, and your insurance policy information. The more information you can provide, such as photos of the scene or damage, the quicker we can initiate your claim and repair process.

CALL NOW 1300 024 888

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